As Shallow Nation noted earlier, the Comcast Must Die campaign is in full swing — now literally, with Mona Shaw’s hammer. As The Washington Post reports, 75-year-old Mona Shaw took action in the wake of poor customer service from Comcast:
Let’s pick it up, mid-action, according to Shaw:
Mona demands to speak to a manager. A customer service representative says someone will be right with them. Directs them to a bench, outside. (Remember, it’s mid-August.) Mona and Don sit.
Tick, tick, tick, goes the clock. Sit, sit, sit, go Mona and Don.
For. Two. Hours.
And then — this is the best part — the customer rep leans out the door and says the manager has left for the day. Thanks for coming!
Oh, the sputtering outrage!
The insulting idea that, as Shaw puts it, “they thought just because we’re old enough to get Social Security that we lack both brains and backbone.”
So, after stewing over it all weekend, on the following Monday, she went downstairs, got Don’s claw hammer and said: “C’mon, honey, we’re going to Comcast.”
Did you try to stop her, Mr. Shaw?
“Oh no, no,” he says.
Hammer time: Shaw storms in the company’s office. BAM! She whacks the keyboard of the customer service rep. BAM! Down goes the monitor. BAM! She totals the telephone. People scatter, scream, cops show up and what does she do? POW! A parting shot to the phone!

Mona Shaw and her hammer.